You are responsible for carrying out sales activities for existing and new customers, with the aim of achieving turnover targets and retaining and expanding the existing and new customer base. To achieve your objective, you closely follow our sales principles.
Being Customer Centric
The Customer is in the centre of your everyday work. You build sustainable relationships with them, because we are here for the long run.
Knowing our market
We are working in a fast-changing dynamic market. You make sure to understand the market you are working in – the dynamics, the trends, the power shifts, and the dependencies. When customers speak with you, they need to learn something from you and your conversation
Don’t oversell. Be sure that what you sell can also be delivered. If you are not sure, talk to your colleagues and get an opinion. Of course, this is never black and white – but overselling will kick us out of the market.
You make sure to follow up on conversations and due dates you agreed on. Customers need to know that they can rely on the promises you made.
It’s not about us, it’s about your customers. Try not just to pitch. Ask questions and listen actively to the answers. Listen and learn.
Knowing our products and services
You will not be successful if you don’t know what you (we) are offering. Make sure you are up to date on the latest developments of our products and services. Seek actively for advice from your colleagues and co-workers on how things are done.
Understanding our value
You are not just selling a product or a service – we are solving problems! Make sure that you understand your customers’ problems and how our value can help them overcome these problems.
Challenging your pitch
There is no perfect pitch in sales. And there is also not a “one fits all” approach. Always challenge your pitch and lock for ways how to optimize it – to maximize your results. Every customer we miss or lose is a customer we can’t help!
In order to achieve the object, there are a number of tasks associated with this position.
These are (but not limited to):
“I’ve started as Software Consultant, grew further as License Data Analist and I’m proud to work as a Functional Analyst now!”
“At Blackbelt XP, we truly care about each other and our customers. We try to improve things together, with a personal and unique approach. These are very important aspects of a healthy work environment, which are then also reflected towards our customers. I am happy to be part of a company that shares these values.”
“Blackbelt XP empowers us to go beyond the normal SAM delivery tasks of a traditional SAM consultancy company, to seek ALL the value we can deliver to our customers. Being free from traditional boundaries of a SAM delivery organization, really allows us to grow and think way outside of the box.“
Everything we do needs to have a focus on the customer and how to make them successful. We ask ourselves always: is this the best experience and are these the best results we can generate for our customers. Because customer success means BLACKBELT success. It’s that simple
Our knowledge sets us apart from the competition and it’s the reason why our customers want to work with us. To maintain this position, we need to learn constantly and train ourselves to not fall behind.
We are open about our goals. We openly communicate what we want to achieve and how we will achieve them. We are also open about what we expect from each other. Be transparent about what you are able to provide and what not.
We are not another suits company. We have meaningful relationships with our colleagues and customers and we take each other seriously. We are supportive and give feedback when required. We take care of each other and help each other to be successful. And of course, we have fun together.
We are taking on the biggest corporations in the world – every day. We are brave by definition. Bravery also means to say the hard truth – to your customers and to your colleagues. Bravery means to stand up against unfairness and inequality. Bravery means to be open about your weaknesses and to stand ground for your mistakes.
Blackbelt XP stands for excellence and expertise. Are you the talent that we are looking for and do you want to be a part of our growing organization with plenty of opportunities to make a difference and develop yourself further? Then get in touch now!
Apply now and send your CV to firstname.lastname@example.org
If you have any questions about the content of the position, please contact Christian Penava, Managing Director DACH, (0) 176 6425 4974 or via email@example.com
Acquisition in response to this vacancy is not appreciated.